COVID-19 has caused the hospitality industry to undergo a paradigm shift.
It’s not business as usual
Minimum wage needs to be raised.
The professionalism of the industry must be enhanced.
The Hospitality Industry needs to change its perception. It needs to be viewed as a profession.
The industry needs accreditation
The industry needs to provide a structured career path that is visible to the general public.
Increased wages, benefits, perks all need to be standard
Certifications need to mean something
Respect for the hospitality industry needs to be earned.